If you have determined that the product is defective, our exchange policy is 60 days. If you have registered your product on our website, your exchange period is extended to 90 days.
If you decide to return the product, please know that our policy for returns is 30 days. So, if more than 30 days have passed since you purchased the product, we will not be able to offer you a refund. In order to qualify for a return, the product will need to be in an unused condition, with the same packaging it originally came in.
Meeting the above criteria, please contact us through our “Feedback “ tab, on Bjingles.com, so we can provide you with a Return Authorization number, as well as the information to mail out the product.
Upon receipt of the item we will inspect it, and notify you of its approval or denial. If approved, your credit card or PayPal account will be refunded for the purchase price of the product returned. Keep in mind that you are responsible for paying the costs to ship the product that you return.