The first thing you will need to do is check if the plastic wrapper on the battery is taken off. Very often we hear that people did not take the wrapper off from the 9 volt battery in the battery compartment, and therefore, battery does not connect to the monitor, and it is not turning on. So, please check that, and correct it as necessary.
So, assuming that battery connection is not the issue, please make sure to put the monitor on, all the way, and see the green light come on. Make sure the headset and earbuds are plugged all the way into the monitor. Then put the monitor to your own heart and listen to the sounds of your heartbeat. If you can hear it then you are fine. It means that the device is working alright. If after a few attempts you have not found your heartbeat, please contact us through our “Feedback” tab, on Bjingles.com, and we will be more than happy to resolve your issue for you.
So, assuming that you were able to hear your own heartbeat, now put the Bjingles Monitor on your belly, and move it very slowly to ensure that you can detect the baby’s heartbeat, as the baby’s heart is very small with a very soft heartbeat. If you do not hear the baby’s heartbeat, don’t get disappointed. Try again in a couple of days. You will be extremely happy to hear your baby’s heartbeat.